Eocortex users can quickly acquire the needed information from their systems using a familiar and convenient communication channel - through instant messengers that they use every day. This feature is currently supported for Viber, Telegram and Facebook Messenger.
The feature is developed as the Eocortex chatbot service that connects system servers and messenger platforms. The user can interact with his system by sending text commands to the bot in Viber, Telegram or Facebook Messenger and receiving the requested data in response
Eocortex chatbot allows user to receive the following in messengers:
Interaction with the chatbot can be performed by sending simple hand-typed text commands or selecting preconfigured interaction options from the menu.